Sales FAQs
Software FAQs
Usage FAQs

01. How long is the free trial for VideoHunter?

Platforms from YouTube/PornHub/TikTok/Instagram/Facebook in VideoHunter Free Version can only be free accessed for 10 days. Others can be accessed for free all the time. However, Videos from Netflix/Amazon/Disney+ in VideoHunter Free Version can only be downloaded in the first 5 minutes.

If you want to upgrade to premium , you can purchase it in the online store, or click the shopping cart button in the software.

02. How to purchase a VideoHunter subscription?

To upgrade to the Pro or Ultimate version, simply visit our online store or click the shopping cart icon within the software. We accept a variety of payment methods, including MasterCard, VISA, JCB, American Express, UnionPay, PayPal, and Apple Pay, ensuring a secure and convenient checkout process.

03. How do I register for VideoHunter?

When you purchase a VideoHunter subscription, a license code (also called a registration code or an activation code) will also be sent to your email address. With both your email address and the license code received, you can register VideoHunter for use easily.

04. What if my license code is not working?

If you have trouble with the license code:

  1. A. Check whether you entered the correct email address that you used to purchase the subscription;
  2. B. Check if you’ve purchased the corresponding version for your computer system;
  3. C. Check if you have entered some extra characters while filling in the email or the license code.

If you still fail to activate VideoHunter and keep receiving the unmatched notification, you can contact support@videohunter.net to reset the license code and retry.

05. Can I use the program on another computer if I purchase a monthly license?

Of course, you can, VideoHunter allows you to log in and log out on different computers. If you get a new computer, there is no need to contact the customer service team to reset your license code. Just open "My Account" in the software and click "Accounts Center", the "My Subscription" web page will open automatically. Click the "Reset All" button under "Reset License Code", then log out on the original computer, and then you can log in to VideoHunter on the new computer.

06. Are there any hidden fees or subscriptions?

No, VideoHunter does not have hidden fees. While we offer a free trial, our paid plans are clearly outlined on our website, and you can choose the plan that best fits your needs.

7. How can I get a refund?

Your satisfaction is our top priority and VideoHunter provides a full refund of your payment in the following cases:

  1. Purchase the same product twice.
  2. Purchase an incorrect product or subscription plan and then repurchase the desired one from VideoHunter within 7 days, then you will receive a full refund of the wrong purchase.

For more details, check the VideoHunter Refund Policy

01. What platforms does VideoHunter support for video downloads?

VideoHunter supports downloading videos from 1000+ platforms and websites, including Netflix, Amazon Prime, Disney+, Facebook, Instagram, TikTok, YouTube, Pornhub, and more.

02. What is the quality of the downloaded videos?

VideoHunter offers multiple download options, allowing you to choose resolutions ranging from 480p to 1080p or even higher (up to 8k, based on the original resolution). And the audio quality can be up to 320kbps. Thus, you can enjoy high-quality video playback that meets your preferences.

03. What format does VideoHunter download videos to?

VideoHunter allows you to download videos in MP4, MKV, MOV, or Webm formats with H.264 or H.265 codecs for optimal quality.

For audio, the output format is M4A and MP3, ensuring compatibility across multiple devices.

04. What operating systems does VideoHunter support?

VideoHunter is compatible with Windows 11/10/8/7 and macOS 10.14 or higher, ensuring you can use it on any major OS. VideoHunter also offers a free Android app that makes it easy to download any of your favorite videos on mobile as well.

01. What should I do if my download fails?

If a download fails, try restarting the application and checking your internet connection. If the problem persists, consult our troubleshooting guide or contact customer support for assistance.

02. Can I download private videos with VideoHunter?

Yes, you can download private videos from platforms like Instagram using VideoHunter. However, before downloading, you need to have access to the video or ask the video owner to share the link with you. This way, you can easily download any private videos.

03. How is the download speed?

VideoHunter employs advanced download technology, typically enabling 8X fast download speed. Better yet, if you have multiple videos to download, it also allows you to download them in batches.

04. Is VideoHunter safe to use?

Absolutely! VideoHunter is developed with user safety in mind. We do not collect personal data or download history, and the software is free from malware and adware.

05. Does downloading content with VideoHunter violate any laws?

Users should adhere to relevant laws and regulations while using VideoHunter. Please ensure that the content you download does not infringe on copyright and is for personal use only.

06. How can I get support if I encounter technical issues?

VideoHunter provides 24/7 customer support. You can reach out to our technical support team through our contact page , and we will assist you as soon as possible.

Sales FAQs

01. How long is the free trial for VideoHunter?

Platforms from YouTube/PornHub/TikTok/Instagram/Facebook in VideoHunter Free Version can only be free accessed for 10 days. Others can be accessed for free all the time. However, Videos from Netflix/Amazon/Disney+ in VideoHunter Free Version can only be downloaded in the first 5 minutes.

If you want to upgrade to premium , you can purchase it in the online store, or click the shopping cart button in the software.

02. How to purchase a VideoHunter subscription?

To upgrade to the Pro or Ultimate version, simply visit our online store or click the shopping cart icon within the software. We accept a variety of payment methods, including MasterCard, VISA, JCB, American Express, UnionPay, PayPal, and Apple Pay, ensuring a secure and convenient checkout process.

03. How do I register for VideoHunter?

When you purchase a VideoHunter subscription, a license code (also called a registration code or an activation code) will also be sent to your email address. With both your email address and the license code received, you can register VideoHunter for use easily.

04. What if my license code is not working?

If you have trouble with the license code:

  1. A. Check whether you entered the correct email address that you used to purchase the subscription;
  2. B. Check if you’ve purchased the corresponding version for your computer system;
  3. C. Check if you have entered some extra characters while filling in the email or the license code.

If you still fail to activate VideoHunter and keep receiving the unmatched notification, you can contact support@videohunter.net to reset the license code and retry.

05. Can I use the program on another computer if I purchase a monthly license?

Of course, you can, VideoHunter allows you to log in and log out on different computers. If you get a new computer, there is no need to contact the customer service team to reset your license code. Just open "My Account" in the software and click "Accounts Center", the "My Subscription" web page will open automatically. Click the "Reset All" button under "Reset License Code", then log out on the original computer, and then you can log in to VideoHunter on the new computer.

06. Are there any hidden fees or subscriptions?

No, VideoHunter does not have hidden fees. While we offer a free trial, our paid plans are clearly outlined on our website, and you can choose the plan that best fits your needs.

7. How can I get a refund?

Your satisfaction is our top priority and VideoHunter provides a full refund of your payment in the following cases:

  1. Purchase the same product twice.
  2. Purchase an incorrect product or subscription plan and then repurchase the desired one from VideoHunter within 7 days, then you will receive a full refund of the wrong purchase.

For more details, check the VideoHunter Refund Policy

Software FAQs

01. What platforms does VideoHunter support for video downloads?

VideoHunter supports downloading videos from 1000+ platforms and websites, including Netflix, Amazon Prime, Disney+, Facebook, Instagram, TikTok, YouTube, Pornhub, and more.

02. What is the quality of the downloaded videos?

VideoHunter offers multiple download options, allowing you to choose resolutions ranging from 480p to 1080p or even higher (up to 8k, based on the original resolution). And the audio quality can be up to 320kbps. Thus, you can enjoy high-quality video playback that meets your preferences.

03. What format does VideoHunter download videos to?

VideoHunter allows you to download videos in MP4, MKV, MOV, or Webm formats with H.264 or H.265 codecs for optimal quality.

For audio, the output format is M4A and MP3, ensuring compatibility across multiple devices.

04. What operating systems does VideoHunter support?

VideoHunter is compatible with Windows 11/10/8/7 and macOS 10.14 or higher, ensuring you can use it on any major OS. VideoHunter also offers a free Android app that makes it easy to download any of your favorite videos on mobile as well.

Usage FAQs

01. What should I do if my download fails?

If a download fails, try restarting the application and checking your internet connection. If the problem persists, consult our troubleshooting guide or contact customer support for assistance.

02. Can I download private videos with VideoHunter?

Yes, you can download private videos from platforms like Instagram using VideoHunter. However, before downloading, you need to have access to the video or ask the video owner to share the link with you. This way, you can easily download any private videos.

03. How is the download speed?

VideoHunter employs advanced download technology, typically enabling 8X fast download speed. Better yet, if you have multiple videos to download, it also allows you to download them in batches.

04. Is VideoHunter safe to use?

Absolutely! VideoHunter is developed with user safety in mind. We do not collect personal data or download history, and the software is free from malware and adware.

05. Does downloading content with VideoHunter violate any laws?

Users should adhere to relevant laws and regulations while using VideoHunter. Please ensure that the content you download does not infringe on copyright and is for personal use only.

06. How can I get support if I encounter technical issues?

VideoHunter provides 24/7 customer support. You can reach out to our technical support team through our contact page , and we will assist you as soon as possible.

VideoHunter for Android

Free

Free Download

VideoHunter for Android

Free

Free Download